Support & Help Center

To create a PayHero Agencies account: 1) Visit payheroagencies.com and click Register 2) Enter your email and create a strong password 3) Complete your profile with accurate information 4) Verify your email and phone 5) Submit your ID for verification. Registration takes less than 5 minutes!

Click "Forgot Password" on the login page, enter your email, and we'll send a password reset link. Click the link in the email and create a new strong password. For security, make your password at least 8 characters with letters, numbers, and symbols.

Available tasks depend on your profile, location, and demographics. Common tasks include: surveys, video watching, social media tasks, chat jobs, and simple daily tasks. Visit the Tasks section of your dashboard to see all available opportunities. New tasks are added daily!

M-Pesa and Airtel Money: Instant to 5 minutes. Bank transfers: 1-2 business days. Processing depends on your bank and payment provider. You'll receive a confirmation email when your withdrawal is processed.

We verify your identity to: 1) Comply with legal requirements (KYC/AML) 2) Prevent fraud 3) Ensure account security 4) Process withdrawals safely. Your ID is encrypted and stored securely. We never share it with third parties.

Yes! PayHero Agencies is a legitimate earning platform with thousands of verified users across Kenya, Nigeria, and Ghana. We process real payments, have transparent fees, and prioritize user security. Check our testimonials and reviews from real users.

Earnings are credited immediately after task completion and verification. Each task has a fixed amount or range. Your balance updates in real-time in your dashboard. Some tasks have quality checks which may delay crediting by 24-48 hours.

No, creating multiple accounts violates our Terms of Service and will result in account suspension. We detect multiple accounts using various methods. One account per person is all you need!

Refer friends using your unique referral link. When they register and activate their account, you earn a commission (typically KES 50-200 per referral). Your friend also gets a bonus! You can see your referrals and earnings in your Referrals section.

Contact us immediately with your account email. Common reasons for suspension: multiple accounts, fraud, violating terms, or quality issues. We can appeal and explain your situation. Contact support@payheroagencies.com with details.